KellyEarley_77
June 02, 2026
"Support was actually helpful"
I had a small issue while using vacant.nyc and, i wasn’t expecting much at first. But support got back to me faster than I thought they would. They explained things in a simple way, not super technical or anything, and it didn’t turn into this whole annoying back-and-forth. It wasn’t perfect, like there were still a couple little things, but overall... yeah, it was a good experience.
DavidOrth_59
May 22, 2026
"I’ve been using vacant.nyc for a little while..."
I’ve been using vacant.nyc for a little while now and the listings seem up to date most of the time. A couple spots I checked were already taken, it happens, but overall the updates feel recent enough that it’s actually useful. Still way better than sorting through a bunch of dead listings on other sites. I’d probably give it 5 stars if the stale ones got removed a bit quicker.
"The prices felt kinda hidden. I don’t..."
The prices felt kinda hidden. I don’t know why they didn’t just make them obvious from the start, but it made the whole thing more annoying than it needed to be
"Easy to deal with, even if I’m fuzzy on the timing"
The agent was really easy to talk to—professional but still laid-back. I can’t remember if everything got sorted the same day or the next morning, but either way it felt quick and painless
"I used vacant.nyc for my apartment application..."
I used vacant.nyc for my apartment application, and it made the whole process feel a lot less confusing. The steps were laid out clearly, and I got updates quickly, even for the little things like when something was submitted or needed attention. Overall, it felt smooth and way less stressful than doing it on my own.
EvelynMassart_94
May 02, 2026
"I gave vacant.nyc a try, and the..."
I gave vacant.nyc a try, and the filters were kind of hit or miss for me. Sometimes they narrowed things down well, but other times the results still felt random, which got annoying fast.
It’s not a bad site, but I expected the filtering to be a lot sharper. I had to keep tweaking and redoing searches just to find listings that actually matched, and after a while I was just impatient with it. Decent overall, but the filters definitely need work.
robin.Torres
April 30, 2026
"My gut says it’s just not worth the price"
I wanted to like it, but after trying it out, I kind of had to trust my instinct on this one. For the monthly cost, it just doesn’t feel like you’re getting enough value. It’s not terrible, but I wouldn’t keep paying for it.
hello_erica338
April 30, 2026
"So... it wasn’t very clear"
So... my experience was a bit frustrating. The replies took longer than I expected, and when I did get answers, some of the details were kind of confusing and not very clear
marjorie1972
April 28, 2026
"Worked smoothly every time I used it"
I’ve used the site a few different times now, and it’s worked perfectly each time. Pages loaded quickly, the checkout/process was straightforward, and I never ran into errors or glitches. It’s nice when a site just does what it’s supposed to without any hassle.
victorschlarbaum5923
April 26, 2026
"Nothing I Checked Was Actually Available"
I was frustrated using this because most of the listings I clicked on were either already gone or not really open anymore. I don’t feel like it’s a big ask to keep availability updated, but it kind of felt like that basic part was being ignored. Ended up wasting way more time than I should have.
julie.Abron
April 18, 2026
"I reached out and waited for days, but..."
I reached out and waited for days, but still never got an answer. My sister even told me to follow up again, but it was frustrating having to wait that long with no response.
Allen.byrd
March 31, 2026
"Pretty solid coverage around the city"
I liked that it had listings in more than just the usual obvious spots. I was able to find places in Queens, Brooklyn, and uptown easily without having to bounce around between a bunch of different sites.
Melody.leatherman
March 24, 2026
"Refund came through, but the communication was confusing"
I did eventually get my refund, so that part worked out, but the whole process was a little annoying. Support was fine overall, just not super clear about what was happening or when I should expect the money back. A simple update would’ve made it a lot less frustrating.
anna_Hamm73
February 24, 2026
"I wanted more scam protection info"
I checked out Vacant NYC because I’m apartment hunting my first thought was, please let this not be another sketchy rental situation. I’ve seen enough weird listings to be cautious right away.
The site itself looked fine, but I kept wondering, okay, who’s actually posting these places? How are they being verified? And if something turns out to be fake, then what? I couldn’t find enough clear info about scam checks or safety steps, and that made me uneasy.
Maybe it’s perfectly fine for other people, but for me it felt a little too light on reassurance. I wouldn’t totally rule it out, but I’d definitely use it with extra caution and double-check everything myself.
Charles.baumbach
February 14, 2026
"Finally found places that actually fit"
I was getting tired of clicking on listings that had nothing to do with what I was searching for. Vacant NYC kinda made it easier by showing apartments that actually matched my budget and the area I wanted, so I didn’t end up wasting my whole night browsing random places. It was easy to use too.
juliefacteau8788
January 29, 2026
"Feels useful, but the wording is a bit misleading"
I tried vacant.nyc once and it seemed mostly legit, but I wouldn't say I fully trusted it right away. The info looked real enough, though I still ended up double-checking a lot of it on my own. My main issue is that some of the wording makes it sound more certain than it really is, which felt a little misleading. Not a bad tool, just not something I'd rely on without verifying things myself.
Danny_newman90
January 23, 2026
"Booking a tour felt more frustrating than it should have"
I was interested in taking a tour, but trying to get one scheduled was a hassle. The process wasn’t very clear, and the communication didn’t feel especially helpful or welcoming. The tone I got made it seem like I was inconveniencing them just by asking, which definitely left a bad impression
Marilyn.king
January 09, 2026
"Search has been solid so far"
I’ve used vacant.nyc a handful of times, so I’m not exactly an expert on it, but the search has been straightforward for me. The filters made it easy to narrow things down without having to dig around too much. A couple of the results seemed a little off or not quite what I was expecting, though I can’t say for sure if that was the site or just what was available. Overall, it’s been useful and quick enough. I’d probably like a few more sorting options, but so far it seems like a good site...
james1977
December 20, 2025
"Fees could’ve been clearer from the start"
Everything seemed straightforward at first, and I was feeling good about it, well, until a few extra fees popped up later. Not a huge deal, but I do wish they’d been shown more clearly upfront
tina1992
December 12, 2025
"Maybe I’m a bit picky about..."
Maybe I’m a bit picky about details, but some of the listings didn’t seem totally accurate. The info was a little off in places, which made it harder for me to trust what I was seeing